WHAT IS PERSONAL INFORMATION?
The term “personal information” refers to any information that can be used to identify you as an individual or is about you as an individual. It can include, among other things, your name, address, age, gender and personal financial history.
HOW IS PERSONAL INFORMATION COLLECTED?
HOW DO WE STORE INFORMATION?
We regularly obtain and store information in both digital and physical form. In order to better facilitate the security for personal information, we endeavor to store personal information in a secure location, be it a database or filing cabinet. Furthermore, we take steps to limit and control access to this information. Primarily, the information stored on our customer database systems includes what is needed in order to facilitate the provision of our services and to improve the efficiency of your visit. Customer name, address, phone numbers and credit card number are recorded and made available as needed when you complete a transaction. It is important to note that there is always risk associated with disclosing any information and in particular with regard to method of disclosure used. For example, email communication can not be guaranteed as secure, so there is a risk inherent in the use of email. Please be aware of this when requesting information or sending forms to us by email (for example, from the contact us section of our website). We recommend that you do not include any confidential information (e.G., Credit card information) when using email. For your protection, our email responses to you will not include any confidential information. Finally, we cannot and do not warrant the operation of the reservation website and/or matters relating to its security as it is not our site nor does it, to the maximum extent permitted by law, warrant or guarantee privacy. To be prudent, please be sure to always close your browsers when you are done using the reservation site. Although the session will terminate after a short period of inactivity, it is best to close your browsers immediately upon completion as it can be easier for someone to attempt to get access to your profile and personal information while you are logged on.
WHY IS PERSONAL INFORMATION COLLECTED?
1. TO PROVIDE SUPERIOR CUSTOMER SERVICE: Personal information is collected to (i) assist us with making your purchase, by accommodating billing, and by knowing which services to provide in order to facilitate meeting your needs while you are visiting our website and (ii) allow us to contact you in relation to matters that may have arisen during your online visit with us. Furthermore, by keeping certain personal information on file, such as information regarding customer history and itemized spending, former customers of ours have the ability to confirm prior transactions and reconcile statements or invoices.
2. TO KEEP OUR CUSTOMERS INFORMED: We may also use personal information to advise you of promotions or to inform you of offers or other information that may be of interest to you. In order to do this, your information may be shared with a third party, including a customer relationship management company and/or a marketing and communications company. These companies are typically under contract with or obligation to us and understand that customer information should never be sold, rented, exchanged or in any way transferred without consent. If you would prefer not to receive marketing information directly from us, you may advise us directly or send an email to: email@example.com.
3. FOR MARKETING RESEARCH: We occasionally combine information from a number of customers to better understand trends and expectations of our customers. Where this occurs, personal identifiers are typically removed so that the aggregate information cannot be linked to specific guests. This information is then used by us to study, understand and operate our business.
TO WHOM DO I DIRECT QUESTIONS OR CONCERNS REGARDING THIS POLICY?
Via Email: firstname.lastname@example.org
Via Letter: Southern Proper
1872 Hickory Road Atlanta, GA 30341